About Cynthia Dahoud

Cynthia comes to Yulstay with over 20 years of telecommunications background including customer service supervisor, business analyst, management, and training. She built her portfolio and grew in positions thanks to her go getter personality and thirst for new challenges. On the academic side, she is a college graduate in accounting and psychology.

2020 a determining year in her personal life and a new challenge in her professional one was imminent. She decided to purchase a new home through Yulstay and having loved her experience with the team, she decided to join. She jumped feet first into her new role as the office administrator.

Cynthia's focus is to make the office as self sufficient as possible by introducing automation and new organizational systems, ensuring a smooth flow for all transactions, and laying the groundwork for the growth of the team.

WHAT ARE YOUR INGREDIENTS FOR SUCCESS?

I believe success is the result of 4 key ingredients: passion, knowledge, perseverance, and patience. Passion is so important; when you love what you do it becomes a part of you and it helps build a strong relationship with the team and our clients. As a student of life, I always strive to keep learning; there is no limit to knowledge as long as you open your mind to it. Perseverance is also key. Life constantly throws obstacles in our way, and how we deal with them says a lot about who we are. And last but not least, patience. An apple tree will take up to 10 years before producing the fruit it is meant to give. Always give yourself the time needed to achieve success.

WHAT IS YOUR GREATEST VICTORY SINCE JOINING THE TEAM?

Being able to immediately have an impact upon joining the team by reducing the workload and ensuring a seamless flow by implementing key automation processes.

WHAT HAVE YOU LEARNED SO FAR?

The importance of teamwork and communication is crucial. The smallest information missed or misunderstood can have a substantial impact on the outcome. This is why at Yulstay we aim to achieve a solid team synergy.

WHY REAL ESTATE?

When my husband and I were in the process of becoming first time homeowners, I got intrigued by all the administrative work that went into the process. And soon after we moved into our perfect home, the opportunity presented itself for me to work in the industry and I had to take it.

HOW DO YOU VALUE YOUR ROLE AS PART OF THE TEAM?

As the office administrator, my role is to transform our work environment into an automated engine to reduce the daily tasks of the agents so that they can focus their efforts on the clients and not the paperwork thus generating better results.

Specialties

  • Office administration
  • OACIQ forms & contracts